Privacy Policy

Last Updated: May 14, 2026 Version: 1.2 Jurisdiction: Tanzania & International

1. Introduction & Who We Are

East Prowess Limited ("we", "us", "our", or "the Company") is a limited liability company incorporated in the United Republic of Tanzania under the Companies Act, Cap. 212, and registered with the Business Registrations and Licensing Agency (BRELA). Our registered office is in Dar es Salaam, Tanzania.

We are committed to protecting the privacy and personal data of all individuals who interact with our website, contact us with enquiries, or engage with us in the course of business. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, how long we retain it, and what rights you have in relation to your data.

By using our website at www.eastprowess.co.tz or by submitting any enquiry or form to us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect personal data only when there is a legitimate reason to do so. The categories of personal data we may collect include:

Identity data: Full name, job title, and company name when provided through our contact form or direct correspondence.
Contact data: Email address, telephone number, and postal address provided during enquiries or project discussions.
Project data: Information about your construction or engineering project requirements, site location, budget range, and timeline that you choose to share with us when making an enquiry.
Technical data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology data collected automatically when you visit our website.
Usage data: Information about how you use our website, including pages visited, time spent, referring URLs, and navigation paths — collected via Google Analytics.
Cookie data: Data collected through cookies placed on your device during your visit. Please see Section 9 and our separate Cookie Policy for full details.
Career application data: Name, email address, CV, qualifications, work history, and covering letter when you submit a job application through our careers page.

We do not intentionally collect sensitive personal data (such as racial origin, health data, or financial account details) through this website.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

Responding to enquiries: To respond to your project enquiry, request for quotation, or general question with the information you have requested.
Sending proposals: To prepare and deliver project proposals, tender submissions, or capability presentations in response to your specific request.
Project delivery: Where a construction or engineering contract is formed, to manage the delivery of services agreed under that contract.
Newsletter and updates: To send you our company newsletter and project news updates, where you have explicitly subscribed and consented to receive these communications. You may unsubscribe at any time.
Website improvement: To analyse aggregated, anonymised usage data in order to understand how visitors interact with our website and to improve its content, navigation, and performance.
Legal compliance: To comply with applicable Tanzanian law, tax obligations, regulatory requirements, and any legal proceedings.
Recruitment: To assess your suitability for positions you have applied for and to manage the recruitment process.

4. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

Consent: Where you have given clear, specific consent — for example, when subscribing to our newsletter or accepting non-essential cookies.
Legitimate interests: Where processing is necessary for our legitimate business interests (such as responding to enquiries, improving our website, or preventing fraud) and these interests are not overridden by your rights and freedoms.
Performance of a contract: Where processing is necessary to perform a contract to which you are a party, or to take steps at your request before entering into a contract.
Legal obligation: Where processing is necessary to comply with a legal obligation under Tanzanian law or applicable international law.

5. Data Sharing

East Prowess Limited does not sell, rent, or trade your personal data to any third party for marketing purposes. We may share your data in the following limited circumstances only:

Project delivery: Where a construction contract involves specialist subcontractors or consultants, we may share relevant project-related contact information with those parties under a confidentiality obligation, solely for the purpose of project delivery.
Service providers: We use third-party service providers to operate our website (hosting, analytics). These providers process data only on our instructions and under contractual data processing obligations.
Legal requirements: We may disclose your data to regulators, law enforcement, or courts where required by Tanzanian law or valid legal process.
Business transfers: In the event of a merger, acquisition, or sale of the Company, personal data may be transferred to the successor entity, subject to equivalent privacy protections.

We never share your personal data with third parties for their own marketing purposes without your explicit consent.

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:

Enquiry and contact data: Retained for 2 years from the date of last contact. If no contract results from an enquiry, data is deleted after this period.
Project and contract data: Retained for 7 years from the date of project completion to satisfy legal, tax, warranty, and dispute resolution obligations under Tanzanian law.
Career application data: Retained for 12 months from the date of application for unsuccessful candidates (to allow for future vacancies). Retained for the duration of employment for successful candidates, plus 7 years post-employment.
Newsletter subscription data: Retained until you unsubscribe or withdraw consent.
Cookie data: Session cookies expire when you close your browser. Persistent analytics cookies expire within 12–24 months as detailed in our Cookie Policy.
Website analytics data: Aggregated, anonymised data retained indefinitely for trend analysis. Identifiable IP data is anonymised within 26 months by Google Analytics.

7. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data:

Right of access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request that we correct any inaccurate or incomplete data we hold about you.
Right to erasure: You may request that we delete your personal data where there is no legitimate ongoing reason for us to retain it.
Right to restriction: You may request that we restrict our processing of your data in certain circumstances — for example, while an accuracy dispute is resolved.
Right to data portability: Where processing is based on your consent or on a contract, you may request that we provide your data in a structured, machine-readable format.
Right to object: You may object to processing based on legitimate interests. We will assess whether our interests override your rights in each case.
Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

These rights are provided in accordance with the Electronic and Postal Communications Act and other applicable Tanzanian data protection regulations, and we also apply the principles of the EU General Data Protection Regulation (GDPR) as best practice for the benefit of EU and international visitors.

To exercise any of these rights, please contact us at privacy@eastprowess.co.tz. We will respond within 30 days.

8. Cookies

Our website uses cookies — small text files placed on your device — to provide core functionality, analyse website traffic, and remember your preferences. We use three categories of cookies:

Essential cookies: Required for the website to function correctly (session management, cookie consent record). These cannot be disabled.
Analytics cookies: Google Analytics cookies that help us understand how visitors use our website. These are activated only with your consent via our cookie banner.
Preference cookies: Cookies that remember your consent choice and other settings. These expire within 12 months.

For full details of the specific cookies we use, their purpose, and their duration, please see our Cookie Policy. You can manage your cookie preferences at any time through your browser settings.

9. Third-Party Services

Our website uses the following third-party services, each with their own privacy practices:

Google Analytics (analytics.google.com) — web traffic analytics. Data is processed by Google LLC in accordance with Google's Privacy Policy. IP anonymisation is enabled. You may opt out via Google's opt-out browser add-on.
Google Fonts (fonts.googleapis.com) — font delivery via Google's CDN. Font requests may log your IP address. See Google's Privacy Policy for details.
Google Maps — where embedded on our contact page, Google Maps may place cookies and collect location-related data in accordance with Google's Privacy Policy.
Unsplash CDN — some website imagery is served from Unsplash's content delivery network. Unsplash may log standard server access data including your IP address.

10. International Data Transfers

East Prowess Limited is based in Tanzania and your personal data is primarily stored and processed in Tanzania. When you access our website from outside Tanzania — including from the United States or European Union — your data may be transferred to and processed in Tanzania.

Where we use third-party service providers (such as Google) who process data outside Tanzania, we ensure that appropriate contractual safeguards are in place. For EU residents, we apply the principles of GDPR as best practice even where not strictly legally required.

11. Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, disclosure, or destruction. These measures include:

SSL/TLS encryption for all data transmitted between your browser and our website.
Access controls limiting who within East Prowess Limited can access personal data.
Regular staff training on data protection obligations and secure data handling.
Password protection and two-factor authentication on systems holding personal data.

While we take all reasonable steps to protect your data, no internet transmission or electronic storage system is entirely secure. In the event of a data breach that is likely to result in risk to your rights, we will notify affected individuals and relevant authorities as required by law.

12. Contact for Privacy Matters

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to make a complaint about how we have handled your personal data, please contact us:

Email: privacy@eastprowess.co.tz
Post: Data Protection Officer, East Prowess Limited, Dar es Salaam, Tanzania
Phone: +255 744 000 000

We will acknowledge your request within 5 business days and respond fully within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant Tanzanian data protection authority.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify regular users by email. We encourage you to review this policy periodically.

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.